Empowering Tomorrow's Technology Today
Our Services
Automation
The virtual workforce will revolutionize the way we work
The virtual workforce comprises of ‘bots’, which mimic how humans use computers in rules-based tasks. It is primarily delivered through Robotic Process Automation (RPA) platforms and is extended to additional use cases through Artificial Intelligent (AI) and Integration platforms.
Automation has the potential to reduce costs, increase accuracy, improve compliance and reduce processing time, thereby delivering a faster service.
Often people think that automation will replace job, but it is important to understand and communicate that RPA will not remove whole jobs, only activities. It will in fact increase employee satisfaction and retention, by eliminating mundane and repetitive tasks, freeing up their time and energy to focus on more creative and innovative work – and have a better work life balance.
We offer a range of services to support organizations in their automation journey.
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Automation Journey Planning
Whether the organization is in the evaluation phase or has decided to embark on the automation journey, we can help in one or more of the following ways:
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Assess automation opportunities
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Select the right set of technologies
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Define the operating model
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Define the automation roadmap
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Build the business case
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Implementation
Services
We provide implementation services from proof of value to pilot to large scale deployment. Our functional consultants work closely with the business or process owners to design the digitization and automation solution for each process area. We leverage leading RPA platforms, AI solutions for Computer Vision and NLP and Integration platforms to implement a holistic and sustainable automation solution.
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Automation Centre of Excellence (CoE)
The role of Automation CoE is to scale automation within the organization by providing ongoing automation assessment and implementation. We assist organizations in setting up an in-house CoE capability and embed our resources within the CoE until it achieves the desired maturity.
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Robotics Operations Centre (RoC)
Digital Service Management
The key to managing the digital enterprise
Enterprise functions – IT, Finance, HR, Procurement, Facilities and others – often struggle to deliver efficient, customer-centric services to the business. The “watermelon effect” is quite common, where on the outside the service metrics (e.g. SLAs) are green, but under the surface (whether through perception or reality) it is red and fragile, and the business is dissatisfied.
Successful organizations are investing in the six building blocks to develop digital service management capabilities and unlock the value to the business.
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Digital User
Experience
Provide users a modern experience through a variety of channels - chatbots, virtual assistants, intuitive mobile and web interfaces, etc. that enables them to interact and consume services as per their requirements and preferences
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Business Service Centric Approach
Shift the focus from technology or process to the end services that are delivered to the business. Start by creating transparency through end-to-end (E2E) service maps linking the various service components
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Process
Automation
Use automation to improve productivity, increase accuracy, improve compliance, reduce processing time, thereby delivering a faster, more robust and more cost-effective service to the business
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Operations
Analytics
Use big data analytics to unlock the value from operational data – generate real-time ]dashboards on health and performance metrics of the Business Service, get actionable alerts to reduce outages, improve utilization enabling the transformation to a proactive service delivery organization
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Performance Excellence Culture
People should be incentivized to identify automation opportunities, fix knowledge gaps, finetune processes, submit innovation ideas, etc. – all measured through leading and lagging indicators
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Service Integration and Management
Move to a plug-n-play service delivery model where one or more internal or external service providers delivering different service components are seamlessly integrated to provide an E2E service to the business
Marketing Services
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Branding Design
Our branding design service focuses on creating a distinctive and memorable identity for your brand, helping you stand out in a crowded marketplace. Here's how we can help: Logo Design, Visual Identity, Brand Guidelines, Marketing Collateral, Website Design, Brand Activation
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Seeding Marketing
Seeding marketing aims to enhance a business's visibility and generate sharing of content or products across social media platforms, forums, blogs, and other media channels. The seeding marketing strategy supports the effective dissemination of your message, attracting attention from the online community, and fostering positive interactions from potential customers.
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Website Design
We provide website design services with intuitive and appealing interfaces, optimized for top search engines such as Google and Bing. Our goal is to enhance your website's ability to attract organic traffic from search engine results.